Privacy Policy
Effective Date: May 12, 2026
Mix&Fix Co., Ltd. ("Company", hereafter "Chingu") complies with the Korean Personal Information Protection Act and related regulations to lawfully process and securely manage personal information.
1. Purpose of Processing Personal Information
Chingu processes personal information for the following purposes: · Responding to consultation requests (telecom, vision correction, dental implants, labor, legal, real estate, hospital, etc.) · Identity verification and service delivery · Automated SMS notifications · Service improvement and analytics · Marketing communications (only for users who opted in)
2. Personal Information Collected
· Required: Name, Phone number · Optional: Nationality, Visa type, Email, Messenger ID (KakaoTalk, Telegram, WhatsApp, etc.), Company name, Notes, Consultation details · Automatically collected: IP address, cookies, browser info, UTM parameters (ad attribution)
3. Retention Period
· Consultation request data: 3 years from submission date (per Korean E-Commerce Act §6) · Marketing consent records: Until withdrawal or account deletion · Data is destroyed without delay after retention period ends
4. Disclosure to Third Parties
Chingu does not disclose personal information to third parties without your consent, except: · When you have separately consented (e.g., referral to partner hospitals) · When required by law or pursuant to a lawful investigation
5. Outsourced Processing
· NHN Cloud Corp. — SMS delivery · Supabase Inc. — Database hosting (offshore — some data stored in US regions) · Vercel Inc. — Web hosting (offshore — global CDN) · Meta Platforms — Ad measurement (Meta Pixel)
6. Your Rights
You may exercise the following rights at any time: · Request access to your personal information · Request correction of inaccurate information · Request deletion · Request suspension of processing Please send requests to homepage@wepick.kr. We will respond without undue delay.
7. Security Measures
· Administrative: Internal management plan, periodic staff training · Technical: Access control, encryption of identifiers, security software · Physical: Restricted access to data rooms
8. Cookies
Chingu uses cookies to improve user experience and measure ad performance. You can refuse cookies via browser settings, but some features may not work properly.
9. Data Protection Officer
· Name: Jihoon Jung · Role: CEO · Email: homepage@wepick.kr · Company: Mix&Fix Co., Ltd.
10. Remedies
For privacy-related disputes, you may contact: · Personal Information Dispute Mediation Committee (privacy.go.kr · 1833-6972) · Korea Internet & Security Agency (privacy.kisa.or.kr · 118) · Supreme Prosecutors' Office Cybercrime Unit (spo.go.kr · 1301) · Korean National Police Cyber Bureau (cyberbureau.police.go.kr · 182)
11. Changes to This Policy
This Privacy Policy is effective from the date above. Any material changes will be announced at least 7 days before they take effect.